LCSW-Therapists

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Keona Serrano, LCSW

Client-centered therapist focused on practical change

Credential held
LCSW
Practises from
New York
Years in practice
14
Languages
English
Methods listed
3
Sessions
Online

About Keona

Keona Serrano uses a client-centered approach to help people feel heard and understood. She is a Licensed Clinical Social Worker (LCSW) in New York with 14 years of experience. Keona focuses on practical steps people can take to manage stress, anxiety, depression, and addictions.

She listens without judgment and builds on each person’s strengths. Sessions aim to boost self-esteem, motivation, and confidence. Keona also works with concerns around relationships, intimacy, grief, and compassion fatigue.

Book with Keona Now Review online therapy options and next steps on BetterHelp.

Background and approach

Her background includes helping people facing life changes like divorce, fertility struggles, and blended family issues. She also supports those coping with substance use, body image worries, and eating-related concerns. Attachment and abandonment worries are part of her focus as well.

Keona blends client-centered listening with mindfulness techniques and motivational interviewing. That means sessions often include reflective conversation, noticing present-moment experience, and identifying personal reasons for change. The work is collaborative and paced to each person’s needs.

People connect with Keona for short-term goals and longer work on deeper patterns. She offers video calls, phone sessions, live chat, and text-based messaging. Sessions use a subscription that can be canceled at any time, and she conducts therapy in English from her New York practice.

Approaches you can use online with a therapist

Keona often relies on client-centered therapy, which centers the conversation on the person's own goals. That approach focuses on listening, reflecting, and helping the person identify what matters most to them. Mindfulness therapy is used to increase present-moment awareness and reduce reactivity; it helps with anxiety, stress, and strong emotions by practicing simple attention and breathing skills. Motivational interviewing is a collaborative way to explore ambivalence and strengthen a person’s own motivation to change, often useful with addictions, habit change, and career or lifestyle shifts.

Finding the right approach is part of the work together. Keona will talk with each person about their needs, goals, and preferences and then try methods that fit. She adjusts pacing and techniques as progress is made so the plan stays practical and relevant.

Online therapy offers practical benefits for scheduling and consistency. Video calls allow depth similar to in-person sessions, phone sessions can be used when bandwidth or camera time is limited, live chat suits brief check-ins, and text-based messaging supports ongoing reflection between appointments. These options make it easier to fit therapy into busy days and to continue work when travel or other demands make in-person visits difficult.
Book with Keona Now Review online therapy options and next steps on BetterHelp.

Frequently asked questions

What concerns does she address?
Keona helps with stress, anxiety, depression, addictions, grief, relationship and intimacy issues, self-esteem, career struggles, and compassion fatigue. She also works with attachment, abandonment, body image, eating-related issues, and family-of-origin concerns.
How would you describe her therapeutic style?
Her style is client-centered and collaborative. She uses mindfulness techniques and motivational interviewing to help clients notice patterns and find personal reasons for change.
What is her background and experience?
She is a Licensed Clinical Social Worker with 14 years of professional experience working with a range of emotional and behavioral concerns. Her work includes helping people through life transitions and addictive behaviors.
Where is she based and what are her credentials?
She practices in New York and holds the credential LCSW. The license record is NY LCSW 092005.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
Keona provides video calls, phone sessions, live chat, and text-based messaging to fit different needs and schedules.
How is cost handled for therapy?
Cost varies with location and therapist availability. Sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to the therapist's availability.