Prof. Margaret Anzalone, LICSW, LCSW

Therapeutic approaches and online care

Client-Centered Therapy focuses on listening and reflecting what the person says so they feel heard and clearer about their next steps. This approach is helpful for people coping with grief, relationship strain, or questions about identity because it prioritizes the person's own experience and pace.

Cognitive Behavioral Therapy, or CBT, looks at thoughts and behaviors that keep problems going and teaches concrete skills to change them. CBT can be useful for anxiety, panic attacks, sleep difficulties, and depression because it offers small experiments and homework to test new ways of coping.

Finding the right approach is part of the work. The therapist will talk with each person about goals and preferences and then try methods that fit those needs. That means sessions can be collaborative, switching between listening, skill practice, and solution-focused planning as needed.

Online formats let people access therapy from different places and schedules. Video calls allow face-to-face conversation and longer session work. Phone sessions use less bandwidth and can fit a break at work. Live chat or text-based messaging are useful for shorter check-ins, quick problem-solving, or for people who prefer not to be on camera. These options make therapy more flexible for varied routines and lifestyles.